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No-Show Policy
Non-Refundable Deposits
​No-shows, late shows, and cancellations impede the access of those individuals who need veterinary care. Spay Illinois may require non-refundable deposits to secure appointments. When you receive services at our clinics, in compliance with our appointment policies, the deposit will be applied to your invoice.
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Those deposits are as follows:
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$50 deposit for a spay/neuter appointment
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$20 deposit for a wellness appointment if you bring in three or more pets
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Remember, this policy costs you nothing when you remain in compliance with our appointment policy!
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