ABOUT US

Dog Walker at the Park

ABOUT US

Spay Illinois operates to end pet homelessness by empowering pet owners and shelters with the resources that they need to be successful. We believe that no pet should ever be denied quality preventative care due to the financial circumstances of their family and we work hard to provide people the tools and resources they need to provide their pets with care they can afford. We offer our services to all pet owners and rescue groups, but strategically focus our programs and initiatives to benefit pets in poverty and those without homes.

Spay Illinois began operation in 2009 as a small group of volunteers offering low cost pet vaccine clinics in a number of different cities throughout the state. During these initial clinics, Spay Illinois volunteers had the opportunity to meet pet owners from all over and have meaningful conversations about the benefits of preventative veterinary medicine. In that time, we were able to understand the needs of the residents and how best to meet them. That prompted partnerships with practicing veterinarians and other low-cost spay/neuter clinics through which we began offering transport options to help people access spay and neuter at a low cost.

In September of 2010, we opened our first stationary spay/neuter clinic in Momence, Illinois. The residents of this resource desolate area embraced this much needed option. In a very short time, this clinic began offering full wellness services to pets and families in need. Over the course of 3 years, we were responsible for almost 14,000 spay and neuter surgeries.

Later in April of 2013, we opened a second stationary facility in Lisle, Illinois providing even greater access to affordable care for pets and families. In 2019, we provided over 9,700 cats and dogs with spay and neuter, and a total of 25,025 pets and families received care from us.

MISSION

To end the suffering and euthanasia of companion animals through widespread access to low-cost spay, neuter, and preventative care.

OUR 

 

SPAY ILLINOIS' CORE VALUES

EDUCATE

COMMITMENT

TOWARD MISSION AND GOALS

ACCOUNTABILITY

SUPPORT A REWARDING WORK ENVIRONMENT

TEAMWORK

Our team members support our community by sharing our knowledge and educating those in need with a non-judgmental and compassionate attitude.

 

Our team practices good stewardship of our limited resources, take ownership of the organization, gains trust within our community through transparency, and supports community partnerships. 

We deliver the highest standards of customer service and quality of work. We support growth and excellence through proactive self-improvement.

We employ team members who are motivated to support and embrace change and growth. We value each other's contributions to our mission, highly respect each other, and are honest and humble. We work to create a welcoming atmosphere to all. 

We inspire a family spirit by truly caring for each other. We strive to create an enjoyable, fun workplace through positive, friendly, and supportive attitudes. 

 

CAREERS

CUSTOMER SERVICE REPRESENTATIVE

Job Description

Welcome to Spay Illinois Pet Well Clinic! Spay Illinois is a non-profit, low-cost pet wellness clinic. In addition to low cost spay and neuter surgeries, we also offer affordable dentals, wellness exams, and vaccinations, just to name a few of the many services we perform. We view our team as family and believe in providing a happy and fulfilling environment in addition to work/life balance so that our employees can spend quality time outside of work. We are in the process of expanding our location and are looking to expand our family as well! We need experienced, friendly multi-taskers that have some schedule flexibility to fill our full & part-time customer service/call center positions.

While Spay Illinois helps thousands of pets a year, we are also helping pet owners. As a Customer Service Representative, you would be the first and a multiple point of contact for our clients. Excellent customer service skills, communication skills, and positive attitude are a must! If you have compassion for people and pets with punctuality, reliability, and a willingness to learn, this is the job for you!

 

Duties include but are not limited to:

  • Providing friendly, supportive service with a professional manner and appearance to all clients, pets, and staff

  • Answering high-volume calls and providing prompt, accurate responses to inquiries and relaying of medical information

  • Learning multiple software programs

  • Scheduling client appointments

  • Checking clients in and out for appointments, including invoicing, payment processing and collection

  • Preparing paperwork, deposits and other services with accuracy and an attention to detail

  • Communicating clearly by phone, email, postal mail, and face to face interactions

  • Bilingual (Spanish/English) is preferred but not required

Full-time employment with Spay Illinois Wellness Clinic includes:

 

Benefits include:

  • Health and dental insurance

  • Long-term disability insurance

  • Life insurance

  • Paid vacation time

  • 6 paid holidays

  • Employee pet discounts

  • Continuing education opportunities

  • Pay ranges from $11-$14 DOE

 

And in case you didn't already know, YOU MUST LOVE ANIMALS AND PEOPLE! 

When applying please note if you are seeking part-time or full-time employment. Please submit resumes with a cover letter.

Job Types: Full-time, Part-time

Salary: $11.00 to $14.00 /hour

VET TECHNICIAN/
VETERINARY ASISTANCE

Job Description

As a vet technician you will be responsible for assisting veterinarians and surgical staff in the care of animals before, during and after surgery. Job duties include but are not limited to:

Surgery Prep 

Administering any injections/vaccinations, pre-medication, shaving, induction and intubation of patients as needed with an ability to monitor anesthesia, including placement of IV catheters.

Surgical 

Ability to quickly and competently follow vet instructions and requests; follow proper protocols for anesthesia, emergency and CPR procedures; perform and ensure sterilization of instruments and equipment before, during and after surgery; transfer pets to and from surgery, ensure proper surgical secured placement and move animals to proper recovery areas.

Recovery

Disconnecting pets from surgical equipment, safely handling and monitoring pets, including
extubating, stimulating and administering meds as directed for recovery, taking temperatures and continued monitoring of heart rate and oxygen. Must be able to lift at least 40 pounds for the transference of pets into surgery and recovery.

Wellness Clinic

Knowledge and use of proper restraint techniques, administering vaccinations, completing blood draws for testing.

Pickup/Drop Off

Weigh and record pet weights, safely handle and transfer pets to holding areas while awaiting surgery preparation, competently review and explain billing and medical notes with clients. Friendly, knowledgeable, and compassionate communications with clients is a must!

Benefits include:

  • Health and dental insurance

  • Long-term disability insurance

  • Life Insurance

  • Paid vacation time

  • Employee pet discounts

  • Continuing education opportunities

All areas require proper cleaning and maintenance of space and equipment. 

And in case you didn't already know, YOU MUST LOVE ANIMALS AND PEOPLE! 

Please note which position you are applying and submit a resume with cover letter.

1 Certified Vet Technician 
(Full Time) Starting salary $16 - $20 DOE

2 Vet Technicians 
(Full Time) Starting salary $13 - $15 DOE

1 Relief Vet Technician 
(Part-time/off-site locations) $13 - $15 DOE

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CONTACT

US

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WELLNESS CLINIC

2765 Maple Avenue

Lisle, IL 60532

(Next door to Groomingdale's)​

SURGERY CENTER

2785 Maple Avenue

Lisle, IL 60532

(Next door to Children's Creative Corner, please do not park directly in front of Creative corner or restaurant. These spaces are reserved.)

HOURS 

7:00 AM - 5:30 PM

Mon / Tue / Wed / Thur / Fri

HOURS 

9:00 AM - 5:30 PM

Tue / Thur 

9:00 AM - 5:00 PM

Friday

9:00 AM - 1:00 PM

Saturday

All Clinics are by appointment

CONTACT US
CALL CENTER HOURS

Tel:  (630) 961-8000

Fax: (630) 961-8002

8:00 AM - 4:30 PM

Monday

7:00 AM - 5:30 PM

Tue / Wed / Thur / Fri

*Please note that schedule may vary based on holidays & special events. Check our vaccine clinic calendar regarding closures.

Spay Illinois accepts cash, most major credit cards, and debit. Please, no Personal Checks, American Express, or Care Credit.

© 2020 Spay Illinois